Frequently Asked Questions
Everything you need to know about your Wander Doll experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a refund or exchange.
Which payment methods do you accept?
Wander Doll accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our curated pieces may vary slightly in fit.
Can I track my order?
Yes! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
Do you restock sold-out items?
To maintain exclusivity, many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.